Art FAQ
What do you use to create your artwork?
I use an iPad Pro (13 in), Apple Pencil 2 and Procreate to create my artwork.
Where are you based?
I'm originally from Berlin, Germany, but now I live in the UK in a small town, a 30 minute train journey away from London.
Can I use your art?
If you want to use my art as a profile picture, create fan art of my characters or draw inspiration from it in any way, I'd be delighted to grant your request if you provide proper credit and link back to my shop/page/instagram account. I would appreciate it if you informed me if you did so.
Creating copies, tracing or passing my artwork as your own is NOT allowed.
Do you use AI in your process?
No, I don't use generative AI anywhere in the process of making my art or my writing.
I have been an artist long before AI existed. I have worked for over a decade as an artist in the video games industry, and I started working on the Sphynx Eye story almost a decade ago.
Any resemblance to AI-generated images is purely coincidental and is due to the fact that AI has been trained on the work of humans.
If you are curious about how I create my art, I also share my art processes in the form of speedpaint videos on Patreon.
Postcard Shop FAQ
How big are the postcards?
All postcards are in the size A6. That is 10.5 x 14.8 cm, 105 x 148 mm or 4.1 x 5.8 inches.
Do you ship internationally?
Yes! Please double-check your address and phone number before placing your order if you are ordering outside of the UK!
How will the postcards be packaged?
The postcards will be shipped in a standard C6 letter envelope.
When will my order be sent?
If I have your postcard in stock, I will send out your order on the same day.
How long will shipping take?
- Domestic (UK) orders will take 1-3 business days
- International orders can take 1-4 weeks depending on location
Where are the postcards printed?
To ensure the highest possible quality I get my postcards professionally printed by Moo UK.
Do I have to pay VAT?
No. This might change in the future, but at the moment my business is not big enough to be eligible for VAT.
Can I get a refund?
Since the shipping cost is included in the price of the postcard I don't offer refunds for individual postcards, only for bulk orders, otherwise the return cost would exceed the cost of the postcard itself. If your postcard gets lost or damaged in transit, I will send out a replacement. Just send me a message through the form below. Don't forget to include your full name and order number.
Mail Club FAQ
What's included in my letter?
Each month you will receive a double sided A4 letter with a chapter of the story, an illustrated double sided postcard with an illustration that depicts a scene from the chapter and an illustrated spell card or ritual suggestion based on the chapter of the story, a loyalty card in your first purchase, a small sphynx cat sticker all inside of an illustrated envelope along with a custom wax and embossed seal.
Is this mail club suitable for young readers?
Yes. It's written in an easy to understand language and has no adult themes in the story. Suitable for readers of all ages.
When are the letters going to be sent out each month?
All letters are sent out on the 20th of each month. The sign-up period will close after the 18th of each month.
Subscriptions made after the 18th of each month will receive the next month's letter.
When will I be charged?
You will be charged on the 20th of each month. Since the cutoff date is on the 18th of the month, if you subscribed on the 19th for example your order will be shipped the following month.
What if my letter didn't arrive?
If you have not received your letter after 1 month please contact me directly via the Contact form below and I will re-send you the letter.
How do I change my address?
You can change or modify your information in your profile. Click on the icon of the little person in the top right corner of the page. This will take you to your profile. Please note If you modify your address after the 18th of the month it will only change the address for the mail club letter for the next month as the current month letter will already be printed and shipped out. Please contact me via the form on the About & Contact page directly if this has happened to you.
How do I cancel my subscription?
You can cancel your subscription at any point. To manage your subscription, you have to have a shop account or create a new account at checkout.
To cancel, enter your
Profile → Subscriptions → Cancel subscription
If you checked out as a guest or have problems with your subscription, please contact me via the form below.